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Kenneth Reitz

Documentation is King

Michael Verdi

How Mozilla supports users all over the world

Erin Robbins O'Brien

Beautiful Documents

Matthew Butterick

Typography for Docs

Sarah Grant

Evolution of the English Language from Text to Texting

Jennifer Hodgdon

Motivating developers to write API documentation

Leah Cutter

Generating a Culture of Doc

Kevin Hale

Getting Developers and Engineers to Write the Docs

Nisha George & Elaine Tsai

Translating Customer Interactions to Documentation

Teresa Talbot

Technically Communicating Internationally

Daniel Lindsley

The Unenviable Tutorial

Brandon Philips

Single Page Docs: Stop the Click Insanity

Andrew M Kuchling

Why Projects Should Have "What's New" Documents

Marcia Riefer Johnston

Write Tight(er)

Noirin Plunkett

Text Lacks Empathy

Daniya Kamran

Translating Science into Poetry

James Tauber

Versioned Literate Programming for Tutorials

Tim Daly

Literate Programming in the Large

Jennifer Hartnett-Henderson

Sketchnotes: Communicate Complex Ideas Quickly

Heidi Waterhouse

Search-first documentation: tags and keywords for frustrated users

James Socol

UX and IA at Mozilla Support, and Helping 7.2 Million More People

Ashleigh Rentz

The technical challenges of serving docs at Google's scale

Ann Goliak

Helping the help pages

Jim R. Wilson

Describe, Defend, Differentiate and Deliver

Adam DuVander

Docs as Marketing: Make Your API Irresistible

Lauren Rother and Fred Lifton

Build a Bakery: Making cake, eating it and planning for future cake too

Ana Nelson

Integrating Development, Documentation and Reporting


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